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What we offer
An advanced eCommerce connector and All-in-one DTC solution to help you sell products in China
Chinavator | All-in-one Services | |
|---|---|---|
Official DTC Chinese eCommerce store set-up | Custom | ✔️ |
Official Social Commerce Account verification | Custom | ✔️ |
Sales channel connections | 1 | 1 |
New sales channel | REDnote/Douyin/Wechat Mini-program/Tmall | REDnote/Douyin/Wechat Mini-program/Tmall |
Support and guidance | Detailed video onboarding guide
(Extra fee needed for Advanced Support) | A dedicated technical account manager for onboarding support |
Testing | End-to-end testing | Sandbox and end-to-end testing |
Product management | ||
|---|---|---|
Auto-sync product description and images | ✔️ | ✔️ |
Customize product listings | ✔️ | ✔️ |
Bulk edit product information | ✔️ | ✔️ |
Auto-sync price and inventory | ✔️ | ✔️ |
Set price sync rules | ✔️ | ✔️ |
Smart inventory threshold management | ✔️ | ✔️ |
Bulk map products to Chinese eShop categories | ✖️ | ✔️ |
Multilingual translation | ✔️ | ✔️ |
Currency converter | ✔️ | ✔️ |
Custom product information | ✔️ | ✔️ |
Order management | ||
|---|---|---|
Auto-sync orders to eCommerce platform | ✔️ | ✔️ |
Auto-sync customer info to eCommerce platform | ✔️ | ✔️ |
Auto-sync order tracking numbers | ✔️ | ✔️ |
Use order IDs for eCommerce order IDs | ✔️ | ✔️ |
Auto-tag orders from Chinese Eshop | ✔️ | ✔️ |
Auto-sync order cancellations | ✔️ | ✔️ |
Auto-sync returns and refunds | ✔️ | ✔️ |
Auto-sync order payment and fulfillment status | ✔️ | ✔️ |
E-commerce | ||
|---|---|---|
New product listing | ✖️ | ✔️ |
China customs registration | ✖️ | ✔️ |
Store daily operation and management | ✖️ | ✔️ |
Platform promotional campaigns operation and management | ✖️ | ✔️ |
Order Fulfillment and Shipping Operations (BC) | ✖️ | ✔️ |
Pre-sales Consultation and After-sales Support | ✖️ | ✔️ |
Marketing | ||
|---|---|---|
Official account management and engagement | ✖️ | ✔️ |
Local market content adaptation | ✖️ | ✔️ |
KOL & celebrity live-streamings | ✖️ | ✔️ |
Influencer campaign management | ✖️ | ✔️ |
Performance-based Ads Optimization | ✖️ | ✔️ |
Integrations | ||
|---|---|---|
China Customs System | ✔️ | ✔️ |
Exclusive cross-border logistics channels | ✔️ | ✔️ |
Support | ||
|---|---|---|
Customer live chat support 9h-18h, UTC+8, China Time Zone | ✖️ | ✔️ |
Sample management in China | ✖️ | ✔️ |
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